Frequently Asked Questions

Getting Started

Do you have tutorials on how to use the platform?

What is included with the GIBLIB subscription?

How does the CME - AMA PRA Category 1 Credit(s)™ - subscription work?

Can I get CME - AMA PRA Category 1 Credit(s)™ during my free trial period?

Pricing

Do you offer special group or institutional pricing?

Do you offer any special pricing for students or residents?

How do I cancel my subscription?

Do you offer a receipt for the annual premium subscription so I can get refunded by my employer?

Content

How often is new content released?

How can I view the 360 virtual reality content?

Mobile App

Who has access to the GIBLIB mobile app?

Can I sign up for a subscription on the mobile app?

I have a premium subscription, can I take CME assessments on the mobile app?

Can I watch 360 video on the mobile app?

I’m having issues with the GIBLIB mobile app. What can I do?

Site Issues

Why are some of the slides in the medical lectures blurred or blank?

Video/audio doesn’t seem to synchronize.

Miscellaneous

Where does the name GIBLIB come from?